Crisis Comms

Mattison Public Relations provides senior level advice to organisations, on ways to assess, manage and monitor risk to the reputation of their businesses, their individuals and their brands. This includes:

Crisis management support, including a fully outsourced press office with out of hours support
Online reputation management, eg responding to negative and/or defamatory forum posts
Crisis preparedness training with simulated crisis management scenarios
Preparing a communications plan to be used in the event of a crisis, detailing responsibilities of key stakeholders and including draft holding statements and Q&A documents. We regularly undertake this work for regulated businesses

Mattison Public Relations undertakes a very regular flow of crisis management projects – for example we have advised on over 50 cyber-attacks. This means that the range of strategies and tactics that we draw from are informed and tested.

Types of crisis that we advised on include:

Financial restructurings and corporate insolvencies eg financial restructuring of three Premier League and Championship League football clubs
High value litigation
Major IT failures including data breaches
Rogue trader scandals
Investigations and raids by enforcement agencies both in the UK, EU and the US eg FCA, CFTC, OFAC, Guardia di Finanza
Redundancy programmes
Whistleblower accusations
Product liability cases
Accidental and deliberate product contamination