Mattison Public Relations provides senior level advice to organisations, on ways to assess, manage and monitor risk to the reputation of their businesses, their individuals and their brands. This includes:
- Crisis management support, including a fully outsourced press office with out of hours support
- Online reputation management, eg responding to negative and/or defamatory forum posts
- Crisis preparedness training with simulated crisis management scenarios
- Preparing a communications plan to be used in the event of a crisis, detailing responsibilities of key stakeholders and including draft holding statements and Q&A documents. We regularly undertake this work for regulated businesses
Mattison Public Relations undertakes a very regular flow of crisis management projects – for example we have advised on over 50 cyber-attacks. This means that the range of strategies and tactics that we draw from are informed and tested.
Types of crisis that we advised on include:
- Financial restructurings and corporate insolvencies eg financial restructuring of three Premier League and Championship League football clubs
- High value litigation
- Major IT failures including data breaches
- Rogue trader scandals
- Investigations and raids by enforcement agencies both in the UK, EU and the US eg FCA, CFTC, OFAC, Guardia di Finanza
- Redundancy programmes
- Whistleblower accusations
- Product liability cases
- Accidental and deliberate product contamination